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Author Archives: Sebastian

Data Protector 10 – Updated Release A.10.20 (Build 115)

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Data Protector A.10.20 (Build 115) has been released on December 6, 2018.

The new version is another full install to simplify the upgrade and installation process.This will continue to be the default for all future Data Protector versions. Data Protector 10.20 does not require any previous version to install the latest version of Data Protector in a new environment. Direct upgrades from Data Protector 8.1x. 9.0x, 10.x to version 10.20 are possible – there is no need to install Data Protector 10.00, 10.03 or 10.10 as an upgrade step.

Data Protector 10.20 is a fully featured Media Kit and therefore currently not available in the Software Support Online (SSO) Portal for download.

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AppServer issues when upgrading to 10.x

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The AppServer has become an integral part of Data Protector. When it fails neither user authentication, scheduling or reporting will work. A critical issue has been identified that may cause upgrades to fail and/or run-time issues caused by invalid data stored in the jce_service_description and jce_service_property tables in the Data Protector JCE database.

Symptoms

During or after the upgrade from 8.1x or 9.x to 10.x you notice some or all of the following:

  • AppServer is unresponsive or slowly responding when running omnidbutil -migrate_schedules
    • Java process is causing very high CPU load on Cell Manager
    • The progress is slow and only returns errors (e.g. pausing quartz scheduler…failed)
  • Java Exceptions and stack overflow getting logged in AppServer server.log
  • Backup sessions not getting executed while scheduler is active and jobs are scheduled
  • Data Protector JCE database (part of IDB, used by Advanced and Consolidated Scheduler) is very large
    • Check the file size of dpjce-data.idb generated by omnidbutil -writedb prior to the upgrade

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Data Protector 10 – Updated Release A.10.10 (Build 134)

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Data Protector A.10.10 (Build 134) has been released on September 17, 2018.

The new version is another full install to simplify the upgrade and installation process.This will be the default for all future Data Protector versions. Data Protector 10.10 does not require any previous version to install the latest version of Data Protector in a new environment. Direct upgrades from Data Protector 8.1x. 9.0x, 10.0x to version 10.10 are possible – there is no need to install Data Protector 10.00 or 10.0x as an upgrade step.

Data Protector 10.10 is a fully featured Media Kit and therefore currently not available in the Software Support Online (SSO) Portal for download.

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Optimize MSSQL backup performance

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Optimizing performance has always been a hot topic. This post contains information on how to optimize your MSSQL backup performance with the Data Protector. As always, with this kind of advice, this MAY be helpful in most environments but is not a general solution for any environment. Please test any of the changes and consult your SQL Server administrator if you have any doubts.

  1. General recommendations
    1. Tuning using omnirc
    2. Database integrity check
    3. SQL backup compression
  2. Parallel database backup
  3. Multi-stream database backup

Parallel database and Multi-stream database backup for Microsoft SQL is available since Data Protector A.09.08.

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Access the Data Protector WebUI

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Data Protector 10 features the new WebUI integrated in the Home context of the legacy MFC GUI. The WebUI in Data Protector A.10.03 includes the Dashboard, Telemetry, Scheduler, Missed Job Executions and Global Option Tuning. Did you know that it is possible to access the WebUI from outside the MFC GUI? The following quick guide demonstrates how to make it work.

Prepare a Web User

Connect to the MFC GUI. In the Users context select an existing user or create a new user. In A.10.03 and later each user also has a Web User Name based on the Name, Group and Domain. Select Reset Password for the user that should be used.

omniusers -add -type W -usergroup admin -name USER -group DOMAIN -client client.domain.com -setpass to create a new user and reset the password.

IMPORTANT: Starting with A.10.03 and later editing the UserList file manually with a text editor is no longer supported and may cause issues to the KeyCloak service.

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