The AppServer has become an integral part of Data Protector. When it fails neither user authentication, scheduling or reporting will work. A critical issue has been identified that may cause upgrades to fail and/or run-time issues caused by invalid data stored in the jce_service_description and jce_service_property tables in the Data Protector JCE database.
Symptoms
During or after the upgrade from 8.1x or 9.x to 10.x you notice some or all of the following:
- AppServer is unresponsive or slowly responding when running omnidbutil -migrate_schedules
- Java process is causing very high CPU load on Cell Manager
- The progress is slow and only returns errors (e.g. pausing quartz scheduler…failed)
- Java Exceptions and stack overflow getting logged in AppServer server.log
- Backup sessions not getting executed while scheduler is active and jobs are scheduled
- Data Protector JCE database (part of IDB, used by Advanced and Consolidated Scheduler) is very large
- Check the file size of dpjce-data.idb generated by omnidbutil -writedb prior to the upgrade
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